Privacy policy

Last updated: September 11, 2025

This Privacy Policy describes how Blossera Care (“we,” “us,” or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.blosseracare.com (the “Services”).
“You” means any customer or visitor whose information we collect under this Policy.

By using the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Policy on the Site, update the “Last updated” date, and take any other steps required by law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from a variety of sources. The information we collect and how we use it depends on how you interact with us. In addition to the specific uses below, we may use information to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect our rights and users.

Information We Collect Directly From You

Information you submit through the Services may include:

• Basic contact details (name, address, phone number, email)

• Order information (name, billing and shipping address, payment confirmation, email, phone)

• Account information (username, password, security questions)

• Shopping information (items you view, add to cart, or wishlist)

• Customer support information (details you include when contacting us)

Some features require certain information. You may choose not to provide it, but doing so may prevent you from using those features.

Information We Collect Through Cookies and Similar Technologies

We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include device and browser details, network connection information, IP address, and data about how you interact with the Site and your account.

Information We Obtain From Third Parties

We may receive information from vendors and service providers who collect information on our behalf, such as:

• Commerce and site support (e.g., Shopify to power our store)

• Payment processors (to process your payments and fulfill orders)

• Analytics, email, fulfillment, shipping, and customer support tools

When you visit our Site, open or click our emails, or interact with our Services or ads, we or our partners may automatically collect information using online tracking technologies (pixels, web beacons, SDKs, and cookies).

Any information we obtain from third parties is treated under this Policy. We are not responsible for third-party accuracy or their policies and practices. See Third-party Websites and Links below.

How We Use Your Personal Information

• Providing products and services: To process payments, fulfill orders, send notifications about accounts, purchases, returns, and exchanges; create and manage accounts; arrange shipping; facilitate returns; and enable you to post reviews.

• Marketing and advertising: To send marketing and promotional communications (email, SMS, or postal mail) and show you offers, including tailoring on our Site and other websites.

• Security and fraud prevention: To detect, investigate, and act on potential fraudulent, illegal, or malicious activity.

• Communications and support: To respond to inquiries, provide support, improve our Services, and maintain our relationship with you.

Cookies

We use cookies to power and improve our Site and Services (e.g., remember preferences), run analytics, and better understand user interaction.
For Shopify’s current cookie list, see: Shopify Cookie Policy.

Most browsers accept cookies by default. You can remove or reject cookies via your browser controls, but this may impact functionality.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• Service providers: With vendors performing services for us (IT, payment processing, analytics, customer support, fulfillment, shipping).

• Business and marketing partners: Including Shopify, to provide services and advertising.

• At your direction or with consent: For example, to ship products or through social media integrations.

• Affiliates/corporate group: Within our corporate group to operate our business.

• Legal and business transfers: In connection with business transactions or to comply with legal obligations.

Categories disclosed in the past 12 months:

• Identifiers (basic contact details, certain order/account info)

• Commercial information (order and shopping information, customer support information)

• Internet or network activity (Usage Data)

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

If you submit product reviews or other content to public areas of the Services, that content will be public. We cannot control who accesses it or how it’s used or shared.

Third-Party Websites and Links

Our Site may link to websites or platforms operated by third parties. Please review their privacy and security policies. We are not responsible for third-party sites, their practices, or their content.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe a child has provided personal information, please contact us to request deletion.

Security and Retention

No security measures are perfect, and information sent to us may not be secure in transit.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights to:

• Access, correct, or delete your personal information

• Receive a copy or request data portability

• Restrict or withdraw consent for processing

• Manage communications (unsubscribe anytime)

You can exercise these rights via our Contact Us form. We may need to verify your identity before processing requests.
We will not discriminate against you for exercising your rights.

Contact

Blossera Care Inc.
255 Duncan Mill Rd, Unit 801
Toronto, ON M3B 3H9, Canada
Email: hello@blosseracare.com