Frequently Asked Questions
About Blossera
Who is Blossera?
Blossera is a modern maternal care brand dedicated to creating safe, effective, and beautifully crafted products for pregnancy, postpartum, and beyond. Every formula is clinical expert–reviewed and made with ingredients you can feel confident using through every stage of motherhood.
What makes Blossera different from other maternal care brands?
We combine clinical expert review with evidence-informed standards to create products that are safe and effective—without sacrificing a luxurious experience. Every formula is reviewed by licensed clinical experts and shaped by real-mom feedback.
Who develops and reviews your products?
Our products are developed in collaboration with experienced cosmetic chemists, then reviewed by clinical experts — including Obstetrician–Gynecologists (OBGYNs), Naturopathic Doctors (NDs), and Certified Nurse-Midwives (CNMs). This extra layer of review, shaped by real-mom feedback, helps ensure every formula meets our standards for safety, quality, and performance.
Product Safety & Standards
Are all your products safe for pregnancy and breastfeeding?
Yes—our products are formulated and reviewed by clinical experts to support use during pregnancy and breastfeeding. That said, some products may have specific usage notes or exceptions, so please check the label for guidance. If you have individual medical concerns, we always recommend consulting your healthcare provider.
How are your products tested for safety?
We follow strict safety standards. Each formula undergoes an independent safety assessment by external experts and is reviewed by licensed clinical experts before launch. We also hold ourselves to clear ingredient standards and transparent labeling so you can feel confident in what you’re using
Do you use synthetic fragrances, parabens, or other potentially harmful ingredients?
No. We avoid synthetic fragrances, parabens, phthalates, dyes, preservatives, and other ingredients that may be irritating or questionable during pregnancy. We use naturally-derived ingredients and only mild, pregnancy-appropriate scent extracts.
Are your products vegan, cruelty-free, or organic?
Yes. All Blossera products are cruelty-free and vegan. Where possible, we use certified organic ingredients without compromising quality, safety, or experience.
Ordering & Payment
How can I place an order?
You can order directly through our website — simply add your items to the cart and follow checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as Shop Pay, Apple Pay, Google Pay, and PayPal.
Can I change or cancel my order after it’s placed?
We process orders quickly, but if you contact us via our Contact Us form within 2 hours of placing your order, we’ll do our best to make changes or cancel.
Shipping & Delivery
Where do you ship to?
We currently ship within Canada and the United States, with plans to expand soon.
How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery times vary based on the shipping method you select at checkout, where you’ll see the most accurate estimate for your location.
How much does shipping cost?
Shipping rates are calculated at checkout. We offer free standard shipping on orders over $99.
Will I receive tracking information?
Yes. You’ll receive a tracking link via email as soon as your order ships.
Returns & Exchanges
What is your return policy?
We want you to truly love your Blossera products. If for any reason you’re not completely satisfied, you may return unopened, unused items within 30 days of delivery for a refund or store credit.
For hygiene and safety reasons, we’re unable to accept returns on opened or used products.
Your comfort and confidence mean everything to us. If there’s ever an issue with your order, please fill out our Contact Us form and we’ll make it right.
What should I do if my order is damaged or incorrect?
If your order arrives damaged, defective, or incorrect, please reach out via our Contact Us form within 7 days of receiving your package and we'll make it right.
How do I initiate a return or exchange?
Fill out our Contact Us form with your order number and the reason for your return. Our team will guide you through the process.
Gifting & Special Offers
Do you offer gift cards?
Yes — we offer digital gift cards in various denominations, perfect for baby showers or gifting to an expecting mom.
Do you have gift wrapping options?
Not at the moment, but our products arrive in beautiful, ready-to-gift packaging.
Customer Support
How can I contact the Blossera team?
Please fill out our Contact Us form on the website and we’ll get back to you within 1–2 business days.